Electronic service information system for vehicle OEMs is very beneficial and needy software. The software can guide dealers and related person in an organization about maintenance and repair, description of technology, bodywork, standard time for execution of works, etc. All the information available to OEMs can be shared with this single software in one go. There is no need to share info to each one separately. This will make the process very easy, eliminate paper work and save a lot of time. Also, only authorized person having credentials to login, can access the details.
It is a software system prepared by Intellinet system for communicating technical information to all its users in one go. This is the module which is specially designed to keep OEMs authorized -dealers and distributors updated with the latest happening, technical info and much more.
With electronic service information system OEMs can easily send technical documents to dealers, distributors, and internal department workers in one go. The software can also be easily integrated illustrated part catalog software to make it the information easily accessible to all associated users.
In manufacturing organizations R&D is a regular process or we can say part of work. Due to this OEMs keep on publishing new documents and information according to their research. But sending this information to every associated dealer and distributor is a difficult task. Manual method is very time taking and costly. Also, keeping a record of entire technical information is a big challenge. Here, crop up the need of electronic service information system. Through this central repository system, OEMs can store and send all the documents at one place and maintain the record for future reference.
In addition, this module is also required for minimizing the disputes amid dealers and OEMs. The transparency in documentation process will help in minimizing the conflicts.
Filter and Search Option
Dealer or any other user of info sent by OEMs can easily filter or search within the technical documents. It also gives the option of combination search in technical documentation.
OEMs can also upload manual documents like scanned copy of a paper. Using manual upload option OEMs can upload single document against multiple models.
Some document need high importance, so OEMs can add “Must Read” tag.
Many times, OEMs need to documents in bulk. In such scenario uploading document one by one is a time-consuming, so this software also gives the feature of bulk upload where OEMs can upload all the documents at same time.
This software also provides report to the OEMs when a particular document was read and by which user.
Electronic service information system provides an automatic problem-reporting function. It helps field agents by predicting errors and early detection of potential problems. It is also capable to detect software bug. Field service agent automatically submits the problem to dealer to get action details.
Electronic service information system is prepared by Intellinet system to help OEMs and dealers. Through this software they can serve their customers in a better way. Dealers can send their field agents at remote location and can also track their work process and location. Also, field agents can directly upload error details, pdf file, images, directly on software and can also ask for help. Through software OEMs can also monitor tasks performed by them and suggest solution to all the related issues. Through software portal dealers can also report directly to OEMs.
If you wish to see a free demo of the software or have any query regarding the software, connect to us at www.intellinetsystem.com