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Intelli Warranty – Overview

Intelli Warranty – Overview

Reduce your warranty cost to the minimum, automate warranty claims, streamline your warranty management system with Intelli Warranty and increase your service revenue to the maximum. Intelli Warranty management software benefits all the stakeholders which include Suppliers, Manufacturers, Dealers, Service Providers and End-Users.

Intelli Warranty management software is specially designed for automating warranty claim process and reducing the time consumed in processing the claims. Our Warranty Management Software offers cross-browser compatibility as well as has a responsive design. It integrates the entire warranty process and offers a one-stop solution for entire warranty management system.

It auto-generates claims, incorporates data into the claim templates via diagnostic devices and mobile feed. In addition, it also supports return material authorization, registration of stock, authorization of return, live tracking and a lot more. Intelli Warranty Management Software serves a long way in improving the quality of the product, processing claims, maintaining claims and enhancing customer satisfaction.

Unique features of Intelli Warranty

Intelli Warranty comes with numerous unique features which make it a stand-alone warranty management solution in the industry. Below listed are few of the unique features of Intelli warranty management software, have a look –
  • Multiple Claims –

    This software provides the facility to generate six different types of claims which include dealer PDI, OEM PDI, Post-sale, campaign, spare part and Goodwill claim. Different types of claim applicable according to the details appear in the drop-down list so user just needs to select the one.

  • Easy Integration with EPC, SAP, SI and other modules –

    Intelli Warranty can easily be integrated with other modules such as EPC, SAP, SI and numerous others. Integration with parts order management system allows you to get the parts purchase history while generating the claim. In addition, we provide jumper module which provides access to these integrated modules with just a click.

  • Restricted Access to user –

    OEM can create multiple Login IDs and define the role as well as access capabilities of different users. In addition, role and responsibility can also be defined on the basis of State, Dealer, Plant, Supplier, Make or Combination of Defined Items, Period, Type of Claim, Model etc.

  • Work Queue Management –

    with Intelli Warranty, claims are automatically allocated to processor or supplier on the basis of multiple dynamically defined parameters. OEM can define processors of the different types of claims on the basis of multiple parameters such as designation, roles, area etc.

  • Technical Bulletin (TIB) & Distribution Center Bulletin (DCB) –

    For every campaign run by the OEM, TIB and DCB are created for providing the details of the campaign to all the parties involved. These bulletins are attached directly to the campaigns for providing instant access to the important information.

  • Return Material Authorization –

    OEMs can ask for the causal part at any point of time, thus our warranty management system allows OEM to generate RMA at any point after the approval of the claim. Intelli Warranty management software offers multiple ways and pre-defined rules for generating RMA. It is also fully integrated with FedEx and UPS services for call tag generation, live tracking etc. In addition, it also offers advanced facilities such barcode packing, invoice list, scrap note, commercial list, declaration letter, third party address validation, auto update of RMA status and a lot more.

  • Advance policy administration attributes –

    OEMs can easily define different coverage definitions, warranty policy, standard repair time, standard labour hours and a lot more. Depending on these pre-defined business rules, the applicability of the claim is decided automatically.

  • Auto-generation of supplier claim –

    For every claim generated by the dealer, OEM has to generate the supplier claim. Supplier claims are automatically generated on the approval of the each and every dealer claim.

  • Interactive Dashboard –

    Dashboard of Intelli Warranty management software is very informative as it represents KPIs and fusion charts which helps the user to analyze the data instantly. User can directly know the number of pending claims, part return request, system conflicts etc. Multiple fusion charts are available and all of these can be exported in PNG, JPG, PDF and XML format.

Apart from above-listed features, Intelli Warranty Management Software comes with numerous other features thus making it a one-stop solution for all the warranty related requirements. Other major features of our warranty management software are –

  • Auto mail notification for drafts, pending claims etc.
  • Delete record functionality to help user know about the deleted claims, drafts etc.
  • Pre-defined product rates, labour rates, labour hours for the creation of claim.
  • Multi-currency and Multi-language support.
  • Maintenance of Revision history of parts prices, labour rates, labour hours etc.
  • Audit trail for pre-approval & warranty claim which allows user to know the changes made in claim at any point of time.
  • Claim Forwarding feature which allows other executives to review the claim.
  • Comment for easy communication amid internal and external executives.
  • Auto-generated reports for business analysis and other business related requirements.

So, if you are looking for a single solution to meet your warranty requirements then Intelli warranty management software best for you.

Join the growing number of manufacturers and dealers using intellinet today, including:
maruti mahindra perodua navistar force
What they Are Saying
"Intelli catalogue is highly regarded by customers, partners and grudgingly by competitors?It has the reputation it does in the parts catalogue and order management solution market because it has accurately identified the parameters prospects and customers use to assess the given offerings and has successfully executed against plan to be the market leader in those parameters..."

"Besides enabling the entire catalogue management process to be less error prone and highly efficient, Intelli Catalogue has tremendously improved the Dealer Communications resulting in fewer part shortages at the showroom level."

Mr. R. S. Kapoor, DPM, Parts Division (Maruti)
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