The entire warranty process is a very large-scale system and it is a process that begins with a manufacturer and ends with a customer. Warranty management system plays an important role in the automotive industry as it allows automatic tracking of products / services under warranty period, as well as allowing validity to re-import the claim expense. It’s more expensive to process the claims of millions of consumers through thousands of dealers than it is to process the business-to-business claims coming in from just one or two OEMs. This document will provide brief information about automotive warranty claims management features and warranty management solutions need to be implemented.
Automotive warranty claims management system enables entry of online claims, uploading claims from service systems, verification of claims and review and processing on comprehensive warranty business rules, as well as device history. Warranty claims allow dealers to create, edit and process various types of claim including Plant PDI, Dealer PDI, Post Sale Warranty, Campaign, Goodwill and Spare Parts claim.
For manufacturers with products carrying warranties that require dealers to service them and file claims with the manufacturer on a regular basis, automotive warranty claim management software is like a dream come true. The system covers a complete Warranty Claim processing module that can be tailored to meet the manufacturer’s needs. Save thousands in claim payments by properly tracking, adjudication, and payment of the right claims for the right amount. Intellinet automotive warranty claim management software manages the entire claims process.
Why Automotive Dealers Need Warranty Claim Management Software:
Warranty Process Flow:
In the automotive industry, a warranty claim will be made when the vehicle is being repaired or the part is defective (from dealer stock or sold and returned in the dealership). Generally, vehicle repair is for the vehicles owned by retail customers and for vehicles under active warranty. The dealer who repairs will make a warranty claim. Warranty claim’s warranty will be examined by the investigator and reimbursed for labour and / or materials and / or sublet costs. Here is the basic example of the process work flow where an automotive part should pass though when it comes for warranty claims.
Step-by-step configuration to be carried out for warranty claim management:
Intellinet automotive warranty management software helps the companies to efficiently manage claims. It has custom warranty management software packages available for manufacturers and also it can quickly create packages for other manufacturers. Administrators can also develop custom warranty extractions based on a set of basic parameters.
The application effectively manages the pricing and sale of automotive parts to a buyer, the processing of claims and the renewal of warranty policies. Let us show you examples for warranty management companies, OEMs and dealers using this software. Request for a free demo now at www.intellinetsystem.com
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