Handling warranty claims efficiently is essential for Original Equipment Manufacturers (OEMs) to maintain smooth operations in the market. To roll it out effectively, OEMs require a powerful plan of action supported by digital tools that drive revenue growth and build customer trust. For OEMs struggling with thin margins and meeting customer expectations, success often depends on the ability to extract actionable insights from warranty data.

Robust warranty management systems like Intelli Warranty clear the fog for OEMs wrestling with warranty challenges. It strengthens their hand in supplier negotiations, spots product defects before they escalate, and prevents fraud claims from eating into profits. This system dives into the mess, helping OEMs build solid supplier contracts, improve product quality, and run operations smoothly.

This blog discusses how insights from warranty data provide a clearer visibility into quality issues and maximize supplier recovery. We will also explore how resources like warranty management solutions streamline warranties and enable OEMs to rule the aftermarket.

How Do Insights From Warranty Data Drive Strategic Success?

Earlier, warranty claims were frequently viewed as a costly and disorganized issue in warranty management. But over the years, it became apparent that warranty data is the driver behind OEMs making more informed choices. 

It shows where products fail, which suppliers underperform, and how customers are impacted. Without these warranty insights, OEMs miss chances to recover costs or fix quality gaps in their product. By pulling together data like VINs/model type, dealer billing, and spare parts records into clear visibility, warranty insights change this game.

How Does Intelli Warranty Strengthen Supplier Contracts for OEMs?

OEMs may lose millions because of loose supplier contracts, allowing poor-quality parts to slip through, and making accountability difficult. Intelli Warranty changes that by providing OEMs with insights from warranty data that enable them to hold suppliers responsible, negotiate better terms, and prevent fraud. It involves using data as an advantage to safeguard your profits and build stronger partnerships. Let’s explore how it gets done, giving OEMs the tools to make suppliers step up.

Enhancing Supplier Accountability

Suppliers are a critical part of the supply chain, but their faulty parts can hit your profits hard. Years ago, tracking defects to a supplier was like chasing shadows because data was scattered, and disputes dragged on. Intelli Warranty’s supplier recovery automation flips this. It uses warranty insights to link defects to specific suppliers, generating claims automatically once a dealer’s claim is approved. Let’s consider a specific component that fails too often. The software’s audit trail lays out the evidence, cutting disputes and boosting supplier recovery by as much as 20%. This means suppliers bear their fair share of costs, and OEMs have the data to enforce accountability without endless back-and-forth.

Negotiating Stronger Contracts

Negotiating supplier contracts without accurate data is risky. OEMs can establish custom recovery conditions based on warranty data using warranty analytics. For example, you can modify reimbursement rates based on claim history to account for the risk of a supplier's parts failing frequently. The system’s support for up to three rounds of electronic negotiations keeps things transparent and transforms difficult discussions into cooperative relationships. OEMs can reduce warranty costs by up to 15% by requesting stricter terms from suppliers when they have comparable data. This builds rigid contracts, obligates suppliers to improve quality, and ensures your profits with consistent accuracy.

How Does Intelli Warranty Enhance Quality Control Through Warranty Analytics?

Even a single product defect can sometimes destroy an OEM's reputation. Beyond only addressing underlying issues, quality control also involves identifying issues before they become serious. OEMs can streamline procedures and improve product quality using analytics from Intelli Warranty, which provides clear visibility into what's going wrong. Let's understand how this system helps OEMs maintain high-quality standards:

Identifying Product Issues Early

Product defects can ruin your brand’s reputation. Warranty analytics catch these early, which examine claim trends to identify issues. The system identifies a part if it fails 10% of the time in six months, allowing you to quickly modify designs or initiate a recall. This can increase product quality and reduce warranty repair costs by 10%. For OEMs, it’s about protecting your brand and maintaining customer satisfaction without going over budget. You’re stopping problems before they make headlines.

Streamlining Quality Assurance Processes

Quality assurance needs accurate data, but isolated systems obstruct data flow. Intelli Warranty syncs with ERP and DMS platforms, so everything flows smoothly. Defect rates are tracked by model or location in its reports (Excel, PDF, and SSRS). OEMs can save millions on rework by using these insights to find a defect in a product line. This means they need less time chasing data and can focus more on big wins like product innovation or building customer trust. This helps OEMs to maintain the effectiveness and intensity of quality assurance. 

Supporting Continuous Improvement 

OEMs who keep pushing forward make a competitive differentiation in the market. Warranty insights from Intelli Warranty show where failures happen, like a model with spiking claims.

In order to get rid of persistent problems, OEMs can redesign products or encourage suppliers to fix defects like poor-quality parts. By reducing failure rates by 10%, this approach maintains product reliability and industry standards while minimizing warranty costs. Tying your warranty procedure to long-term quality goals ensures continued success.

Conclusion

Warranty management is a game-changer for OEMs and goes beyond simple paperwork. Intelli Warranty transforms disorganized claim data into a well-defined strategy to increase quality and profitability. It assists you in identifying problems with suppliers, identifying product defects before they become serious, and preventing deceptive claims that shrink profits. It helps OEMs recover 20% more from suppliers and reduces claim processing time by 30%. With its intelligent automation, mobile-friendly interface, and comprehensive reports, you can easily negotiate tougher supplier contracts and build better products. 

Do not allow warranty issues to impede your progress; Dominate the aftermarket and outwit the competition with Intelli Warranty. 

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