Whenever any dealer sells the consumer goods manufactured by original equipment manufacturers, they knew that after usage of products in due course of time, some or other technical issue will come in the product and whenever the end consumer will bring the product to dealer to get it repaired, as a technical expert they can fix those issues. But problem comes when due to some or other technical or non-technical changes, some enhancement has been done by manufacturers and dealers has limited or no knowledge about these enhancements. Also, there are products which have been launched by manufacturers as new products and issues comes in those products which are not known to dealer earlier.
But it is the responsibility of all the dealers to fix all the issues that has come in any product which have been sold by them on behalf of original equipment manufacturers. In case dealers have the solution of the issue that end customer is facing in product, Dealer can seek assistance of manufacturers by using Intelli Technical Support Module System. This system is an online web-based system which help dealers to raise their request for any technical assistance required to fix the issue that has come in the product. As it is an online system, it allows dealer to create the technical issue at their convenient time and can submit the same accordingly. System allow dealer to enter details of technical issues as much as they want along with probable cause and action that dealer has taken to resolve the issue. They can also send any document or images or videos to further provide details of the issue.
Intelli Technical Support Module System thus acts as system which helps dealers in raising their issues or concern with original equipment manufacturers and then they can provide the resolution on timely based on details given in request.
For more information and details about Intelli Consumer Goods Technical Support System and our other World class products, visit our website www.intellinetsystem.com.