Improve Customer Service with Return Material Authorization Software
by Intellinet Feb 4, 2019
RMA software helps OEMs to take control of return operations so that they can provide ultimate service to the customers. RMA software also allows consumers, dealers to submit and track the return of spare parts. The return material authorization software supports single or multiple item returns as well as various interfaces to facilitate the customers.
Configurable Reverse Logistics Solutions for RMA Processing
Do you need flexible solution for your RMA processing? Intelli RMA software allows OEMs to customize processing workflows that support various product, customer, and business programs with a unique process, data capture, and validation set. The customization RMA software offered by Intellinet will promote consistency, efficiency, and excellent customer service to the OEMs.
Benefits of RMA Software Solution
Does your company need a comprehensive RMA Software Solution? Module of electronic part catalogue, this highly customization return material authorization platform will help manufacturing industry in improving customer service by:
Being More Productive
RMA software enables OEMs to configure unlimited workflows, tailoring each service and repair process to match specific operational needs and eliminate workload. With RMA, OEMs will have complete control over each process, actions and will guide them in making the next move.
Connect with Customers and Dealers Easily
RMA ultimate service and visibility for return material processing. Consumers can initiate parts return, and get real-time status information at their convenience. For dealers, RMA solution offers integration interfaces to access information and perform functions specific to their role according to OEMs business model.
Reduce Costly NTF Returns
The solution is developed by Intellinet integrates with many diagnostic tools for various electronic devices like mobile and tablet. This will not only allow a considerable reduction in total returns, but also pass along critical information to determine the path of returned product, from repair and reclamation to refurbishment and disposition.
Manage All Returns through Single Channel
With different types of RMAs software available in the market, it becomes a staggering task for OEMs top choose the perfect one. But this RMA from Intellinet supports product and warranty validation to enable organization to handle any type parts return, from single to bulk parts, and even serialized or non-serialized parts. Return material authorization allow easy integration possibilities with dealers and customers.
Gain Complete Visibility
Complete visibility gives manufacturers a comprehensive view of all the activities. Design, format, and schedule delivery of reports with user-customization reports to help processing workflows. Dynamic reports provide an easy, accurate view of how everything is going on. The software is fully capable of automating the part return management process and record keeping. In addition to this, it can be easily integrated with existing platforms and able to work on mobile or tablets too. Software is so user-friendly that it does not require any special training or any special degree to run it. The software is offered by Intellinet system and is already in use by various large manufacturers and OEMs. For a free demo of the software, just connect to www.intellinetsystem.com