It is the next generation warranty management solution for automotive loaded with artificial intelligence and automated capabilities that leads to high customer satisfaction and increases ROI at higher rate.
In automotive industry to regulate warranty functioning and effectively managing claims to intermix business intelligence and prophetical analytics for a holistic view, Intellinet Warranty is an efficient, expandable and vital warranty management solution for the entire warranty lifecycle of OEMs and manufacturers.
There are various modules into warranty management solution for automotives and here in this article, one of the most important module i.e. extended warranty is discussed. After reading the article, one will able to understand the value of extended warranty in the field of automotives, that how ROI can be increased?
Intellinet spare parts catalog software solutions are deployed globally by OEMs and leading players in automotive industry for transforming their legacy systems into advance warranty systems. The solutions of Intellinet provide actionable insights and help engagement seamlessly.
Extended Warranty: A Module Of Intellinet WMS
The primary goal of a manufacturer is to generate more and more revenue by means of selling products or through selling services. With quality products, quality services also plays an important role in generating revenues and manufacturing companies finds themselves in a win-win situation. Selling services with products becomes easier when company have the reputation for cost-effective and reliable services for the products. And also one more way to increase revenue is by offering extended warranty services for the products.
According to various surveys and reports, business of extended warranty services is growing day by day. People want to extend warranty of their vehicles or parts due to various reasons.
The extended warranty module is a configurable solution that is able to reduce the manual work process, improves performance of service department by automated process and increases customer satisfaction. It also consists of unique features such as sales promotions & quote management, dynamic pricing, claims management and modification.
Extended warranty module for spare parts can facilitate automotive sector OEMs, manufacturers and dealers in many ways. Like in traditional way OEMs may be providing warranty on paper and it is so difficult task to keep those on paper records safely for a long time. Through this module automotive dealers can notify their end customers in advance if their vehicle or spare part warranty is going to expire. This way the relationship management between the two will be better.
Features of Extended Warranty Module
- Automated Claim Processing: Automated claims processing powered by business rules and the workflow ensure that claims are processed with a quicker turn-around time and optimum accuracy.
- Configurable Warranty Rules: Extended warranty also provide facility to the dealers that they can configure the warranty rules according to end customers demand or condition of their previous warranty record and also according to vehicle terms.
- Pre-Approval: This feature provides the facility to automotive dealers that they can send notifications to OEMs about any claim generation for vehicle or spare part available under extended warranty period. This helps in developing relationship between the customers and the service providers. Indirectly resulting in increasing revenue of an organization.
- Service Campaigns: This function can be very beneficial for end users as through service campaigns, dealers can easily notify them to exchange or repair any spare part for their vehicle, if it’s under warranty and in a specific period of time.
- Service Request: In extended warranty service request gives option to dealers that they can create request on their own or on behalf of users also, about any issue. Also, the service request have more vast options like-
- Flat Rate Revision: This type of request can be created by dealer to review the prices of any assigned job.
- Support/Help: In case of any issues or confusion in any part or function, this type of request can be generated.
- Automatic Product Registration: This feature of module is very beneficial for dealers as they don’t need to register the same user again and again. It automatically registers or create the job sheet for the spare part or vehicle available under the extended warranty period, just by entering unique verification number. This process save a lot of time and helps to provide better services.
Highlights and Benefits:
- Easy process to avail the benefits
- Peace of mind by protecting vehicle against unexpected repair work
- Cost minimization
Sometimes, user thinks that the extended warranty is of no use. But having cover of extended warranty is like having health insurance that might never needed, but keep in mind “precaution is better than a cure”. An extended warranty acts as a savior and covers all the expense in cases of large repair bills.
Keeping all this in mind one can choose warranty management system by Intellinet, without any fear. Currently the software is in demand because of its features, low cost and quality services.The company has a proven track record of many years into spare part market and that’s why various software products are running successfully, with some big clients by their side. It is the most convenient, software with low charge available into the market and better for long term services. So, keeping all this in mind, just go for it. Still, have doubt in mind?
Disclaimer: Extended warranty program is a module of warranty offered by Intellinet warranty management software. Under this program, authorized dealers will repair or replace any part found defective on vehicle and spare parts that are under warranty and subject to the terms & conditions of extended warranty program.
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