Technology is changing rapidly, so the work of OEMs should be. Switching from manual to digital technology will be an excellent move for OEMs to prove themselves in this competitive market.
Here in this article we are going to talk about digital survey management system. The software is prepared by Intellinet systems.
OEMs conduct surveys at different levels to know about, how their product is performing in the market and customers of dealers are satisfied with their services on not. They perform all the process manually, i.e. traditional pen-paper method. But this traditional method is very long and of no use now, in this technology freak world.
Organizations conduct surveys to discover answers to certain questions. These questions are complex, diverse, and vary widely depending problem, and what data-driven decisions OEMs will make as a result of this.
Also, due to high competition in market, OEMs need to improve their working methods and process to fulfill consumers’ needs. Automotive industry is nowadays challenged on many levels: sustainability, economic globalization, and new ways of consumption.
Keeping all these things in mind, Intellinet has introduced this automated tool, through which OEMs will be able to perform and manage surveys automatically. Survey management system will provide them strength and will capture customer feedback, and get them real-time data to increase productivity.
For example: OEM announced the survey and published the details of the same on the portal and announced that there will be 10 lucky winners from the participants. So, whenever the survey will be active, dealers will take part in it. Suppose out of 200 dealers, 120 took part in the survey. From these 120 dealers, software will automatically select 10 lucky winners and will announce their name on the portal.
It Helps In:
Integrated survey management module from Intellinet, enables OEMs to conduct surveys online, perform analysis and collect real-time data from market. It also allows easy result reporting and statistical data analysis. Intellinet has also introduced this module in app format.
If you have any query, connect to the experts at www.intellinetsystem.com