Real Time Warranty Claim Tracking through Intelli Warranty Claim Management Software
by Intellinet Jul 29, 2020
Most of the Original Equipment Manufacturers do not continue with warranty Claim management process as they don’t think it as fruitful and feel it is an unproductive task. Original Equipment Manufacturers put utmost of their focus in selling the products and doesn’t pay much attention in after sales service as Warranty Claim management. However with change in time and technology, they realized it’s importance and Original Equipment Manufacturers have now started looking out for Online web based Warranty Claim Management System and with cutting edge Technology, cost reduction efficiency and increase revenue capability Intelli warranty claim management system has become a must system for any original equipment manufacturers in managing the claim and thus increasing their revenue.
Live Tracking of Claims helps in Timely Follow up by Dealers
One of the unique features provided by Intelli warranty claim management system is the live tracking of claims by both Dealers and Original Equipment Manufacturers. Dashboard provided by Intelli warranty management system shows the different status of different claims on the single page. It gives an overall picture to the dealers and to the Original Equipment Manufacturers about how warranty management system is doing and also gets to know the actual and updated status of all the claims. Dashboard provided by Intelli warranty management system helps both the dealers and original equipment manufacturers in taking the action on the claim in a timely manner. This feature helps in reducing the life cycle of the claim right from creating and submitting the claims by dealers till the final settlement. Both dealers and Original Equipment Manufacturers can keep a watch on the claims and if required they can contact each other to speed up the process of processing the claims. This live tracking of warranty claim helps in better coordination and collaboration between Dealers and Original Equipment Manufacturers and thus brings more trust towards each other. This trust in the long run turns into more revenue for both Dealers and Original Equipment Manufacturers.
Alerts to Dealers and to Original Equipment Manufacturers
There are cases where in Original Equipment Manufacturers required certain detail on the claims submitted by dealer in such cases Intelli warranty management system sends an alert in the form of dashboard to the respective dealer so that dealers can fulfill the information and provide the same to Original Equipment Manufacturers so that they can take the decision on the claim on time. Timely action on claims results in reducing the life cycle of the claims. Quick resolution of the claim submitted by dealers to Original Equipment Manufacturers helps in maintaining trust between both the users and it enhances the co-ordination between dealers and original equipment manufacturers.
Intelli warranty claim management system not only helps the dealer to keep the track of different claim submitted by them but also keeps them updated with the different status of the claim as and when the claim progresses during the life cycle of the claim. This updated information helps in early settlement of the claims and results in maintaining good business relations between dealers and original equipment manufacturers.
For more information and details about Intelli warranty claim management system and our other World class products, visit our website www.intellinetsystem.com. We assure you of the best in class products which will help you to grow your business.