Most of the Original Equipment Manufacturers do not continue with the warranty Claim management process as they don’t think it is fruitful and feel it is an unproductive task. Original Equipment Manufacturers put the utmost focus on selling the products and don’t pay much attention to after-sales service as Warranty Claim management. However with change in time and technology, they realized its importance and Original Equipment Manufacturers have now started looking out for Online web based Warranty Claim Management System with cutting edge technology, cost reduction efficiency, and increase revenue capability Intelli warranty claim management system has become a must system for any original equipment
manufacturers in managing the claim and thus increasing their revenue.
Live Tracking of Claims helps in Timely Follow-up by Dealers
One of the unique features provided by Intelli’s warranty claim management system is the live tracking of claims by both Dealers and Original Equipment Manufacturers. The dashboard provided by the Intelli warranty management system shows the different statuses of different claims on a single page. It gives an overall picture to the dealers and to the Original Equipment Manufacturers about how the warranty management system is doing and also gets to know the actual and updated status of all the claims. The dashboard provided by the Intelli warranty management system helps both the dealers and original equipment manufacturers take action on the claim in a timely manner. This feature helps in reducing the life cycle of the claim right from creating and submitting the claims by dealers to the final settlement. Both dealers and Original Equipment Manufacturers can keep a watch on the claims and if required they can contact each other to speed up the process of processing the claims. This live tracking of warranty claims helps in better coordination and collaboration between Dealers and Original Equipment Manufacturers and thus brings more trust towards each other. This trust in the long run turns into more revenue for both Dealers and Original Equipment Manufacturers.
Alerts to Dealers and Original Equipment Manufacturers
There are cases where Original Equipment Manufacturers require certain details on the claims submitted by dealers in such cases Intelli warranty management system sends an alert in the form of a dashboard to the respective dealer so that dealers can fulfill the information and provide the same to Original Equipment Manufacturers so that they can take the decision on the claim on time. Timely action on claims results in reducing the life cycle of the claims. Quick resolution of the claim submitted by dealers to Original Equipment Manufacturers helps in maintaining trust between both the users and it enhances the coordination between dealers and original equipment manufacturers.
Intelli warranty claim management system not only helps the dealer to keep track of different claims submitted by them but also keeps them updated with the different statuses of the claim as and when the claim progresses during the life cycle of the claim. This updated information helps in the early settlement of the claims and results in maintaining good business relations between dealers and original equipment manufacturers.
For more information and details about the Intelli warranty claim management system and our other World class products, visit our website www.intellinetsystem.com. We assure you of the best-in-class products which will help you to grow your business.