OEMs continuously publish technical documents at all times to inform dealers, distributors, with the latest service requirements, technical changes and more. Keeping record of the entire technical literature is a major challenge and it enhances the need for central repository. Service information serves as the central repository for all technical documents, which helps in maintaining records for future reference.
The service information system by the Intellinet is a modular solution for after sales service. Standard software optimizes the preparation of spare parts, service and product information. The software can be customized flexibly for user's personal demands for maximum configuration and scalability.
In addition, spare parts shops and service portals can be installed easily and quickly. With modular software design, Intellinet offers a demand-oriented and flexible solution that matches your set budget and can be extended by individual tasks - simple, straightforward and fast at any time. This means you can only buy the modules you need.
Easy Access to Information on Millions Of Parts
Do you want to stay on top of your repair and maintenance costs? Use the service information system tool by Intellinet. With SIS, you get access to millions of part numbers and thousands of parts and service documents.
Service information system provides fast searching, keeps you up to date with the latest information, eliminates the old information in print and makes it easier to order parts even after normal business hours. Make service information system your own single safe source for parts and service information.
Improve Efficiency, Minimize Downtime
- 3D Graphics
- Streamline repair and maintenance operations with troubleshooting, diagnostic and safety information
- Find exactly what you need with fast, efficient keyword searches
- Get the latest information with automatic updating
- Detailed information on every product
- Eliminate lost, missing and out-of-date paper manuals
- Rely on one safe source for parts and service information
Service Information System by Intellinet is the electronic service tool that manufacturers and dealers can rely on for parts and service information needs.
- Breakdowns and Parts Identifications
- Operation and Maintenance Instructions
- Disassembly and Assembly Instructions
- Special Instructions
- Millions Of Parts Graphics
- Engine News
- Tool Guides
- Service Manuals
With Service Information module OEMs can easily circulate all the technical documents to the different users i.e. dealers, distributors, internal users and plant users with just a mouse click. It is also integrated with electronic spare parts catalogue software which synchronizes the information and makes the information easily accessible to all its users.
Features and Benefits
Service Information module is embedded with numerous unique features which makes it one of its own kinds in the industry. Let’s have a look at the unique features of Service Information and their utility to OEMs, dealers and distributors.
Interactivity Between Text and Illustrations
Simplified Technical Illustrations, a methodology developed by Intellinet, which allows an illustration to communicate even clearer to the end user by interactively high-lighting parts of the illustration.
Visual Tracking
Visual tracking makes possible to recognize the object you are pointing your camera device at (available on iPad and other tablets), which can be done by scanning a QR code or through object recognition. This can save considerable time in retrieving the information for a particular product in case there are many models or types.
This combines the technologies of Simplified Technical Illustrations and visual tracking. You can also scan the QR code using a camera device with an applicable QR application.
Visual Search
A picture says more than a thousand words, but by making a 3D illustration or animation interactively available to the end user, it becomes even more efficient to find information about a part and even order it by a few clicks!
Augmented Reality
For maintenance and repairs, the use of Augmented Reality can result in many benefits, as it becomes rather easy to perform these types of activities. Intellinet Augmented Reality applications for maintenance and repairs allow the end user to give feedback to the manufacturer among other things.
Since 2006 Intellinet has been supporting equipment manufacturing companies all around the world. This has been made possible by software solutions like electronic part catalogue, warranty management system, estimate part return software, etc. The knowledge of the processes of all the contributors, such as spare parts manufacturers, importer, dealers and maintenance service providers, make our profit on competitors.
As a result, Intellinet is capable of providing service information system solutions that not only guarantees customers but also guarantees the accomplishment of business objectives to their network partners and end customers. Intellinet services include software implementation, roll-out, and development, integration and maintenance of issues.
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