Effective spare parts management is integral to the growth of OEMs endeavoring to keep the market flow running with promising after-sales services. In an era where digital transformation is at the pivot of success, manufacturers have to keep a close watch on which area of their operations needs to be improved.
Among various aftermarket sales operations, the order management process requires to be optimized with smart automation. This way, the rest of the operation will be aligned in a sequence, transforming into a customer-centric digital strategy.
The global dynamics of the spare part industry entail that it is important for equipment manufacturers to be able to onboard their secondary sales network as conveniently as possible. Therefore, it is crucial to choose a digitally illustrated parts catalog that can act as an all-inclusive tool for OEMs to trade proactively.
Let’s understand how illustrated parts catalog software empowers OEMs across the globe. In hindsight, it enables automobile companies to automate and carefully monitor parts ordering, identify opportunities to improve experience, and drive engagement. It can further be used to optimize the sales cycle, manage communication, and evaluate the overall operational data.
A digital spare parts catalog can also be described as an exact replica of its paper-based counterpart. It is a one-stop platform for OEMs to not only maintain an error-proof parts catalog but also manage various other operations associated with the sales cycle. Apart from it, the modular design of the software comes with easy-to-use navigation and highly scalable features.
Illustrated parts catalog software has a range of advanced features that streamline order management by upscaling the search option for users and auto-updating the inventory based on everyday sales. Some efficient parts catalog platforms also serve as storefronts that dealers can utilize to increase their sales.
Capabilities that Go Beyond Industry Challenges
A well-integrated auto parts catalog is more than just a software system as it boasts the power to arrange the vast selection of products offered by OEMs in a systematic way. Every detail can be edited and updated by manufacturers using a customized backend.
All this information is stored on a server that OEMs can access effortlessly. Moreover, it also encompasses a number of different modules on the dashboard that manufacturers can use for various other tasks. As discussed earlier, these software-based catalogs are comparatively more convenient in terms of changing and distributing any information related to spare parts or other products.
However, there is more to this convenience that goes to show why OEMs need an automated spare parts catalog for enhanced user experience. These digital platforms also include features such as parts supersession history, user record keeping, and more.
Here are a few other issues that are confronted by manufacturers and dealers, but can be easily avoided by the integration of a digital catalog tool:
- Loss of revenue due to spare part returns
- Delay in order processing
- Inaccurate VIN and other product-related details
- Reduced sales opportunities due to the lack of forecasting
Challenges Faced by Spare Part OEMs:
Every vehicle consists of hundreds of assemblies of small and large equipment and an OEM in the aftermarket domain ensures to provide these spare parts for a diverse range of vehicles. Simply put, manufacturers are required to not only provide those products but also maintain a record of all those products in an inventory.
As we can see, keeping the record of millions of spare parts manually is a strenuous task and an auto parts online catalog is the only plausible solution for this problem.
Now, let’s take a look at some common challenges that OEMs can get rid of with a smart platform like a digital spare parts catalog:
Manual Search for Spare Parts
Searching for a spare part manually is very time-consuming as well as a costly affair as it involves frequent repetition of the entire reprinting and distribution process. Adapting to the automated spare parts catalog leaves the cost of printing and distributing paper catalogs at bay.
Wrong Part Ordering
Spare parts are ordered according to a unique product number but sometimes dealers are not aware of the accurate part number of a specific product. To know the part number, they need to turn pages of the parts book manually. Sometimes, they end up ordering the wrong equipment. This will never be a possibility when your users start to place orders on a digital catalog.
Time-Consuming Sales Cycle
Looking for distinct spare parts manually in a vast inventory is one of those processes that take time. This tedious cycle of finding the right parts every time not only affects the sales of a company but also takes a toll on dealers’ experience. Therefore, an illustrated parts catalog is vital to get rid of these issues.
Communication Gap
Sometimes dealers need to be connected with OEMs as they have some specific service requirements. In addition to this, manufacturers modify spare part designs due to value engineering and various other reasons. Even if there is a product upgrade, OEMs can’t inform their dealers about it directly. Our digital catalog software fixes this prevalent communication gap with its updated features.
Hindrance in Supply Chain
Due to the above-mentioned challenges, sales of OEMs are hindered on a large scale. These inefficient and time-consuming processes prevent OEMs from reaping benefits from major profit centers. But opting for illustrated parts catalog software to clear all the hurdles is certainly the best option.
Unique Features of Illustrated Parts Catalog
The vehicle spare parts catalog redefines the parts-handling platform through tech innovations. Here’s what makes Intelli Catalog beneficial for OEMs:
- Parts Management
- Inventory Management
- Correct Part Searching
- Customer Record
- Order Management
- Ordering and Tracking
- Multi-Platform Catalog
- Effective Parts Management & Forecasting
- Easy Integration with the Existing Platform
Improved Customer Service And Sales
- 24/7 access to an illustrated parts catalog
- No paperwork in order to automate order management processing
- Easy return, exchange, and tracking of items purchased
- Improved efficiency with repeat-order customer templates
Streamlined Warehouse and Shipping Operations
- Improved inventory accuracy and customer service
- Automation of warehouse management operations such as picking, putting away, replenishment, and shipping
- Reduced warehouse errors through automated data collection
- Support for various shipping requirements from small packages to full truckloads
- Seamless integration with automatic scale and manifesting systems for shipping
Optimized Supply Chain
- Easy control of the list with tools to improve prediction and planning
- Quick response to customers’ and suppliers’ requirements with intuitive data interchange between external business partners and value-added networks.
- Tracking of the contents through the travel destination to get visibility in the supply chain
- Control of the return and exchange of items purchased from suppliers efficiently, ensuring the visibility and tracking of items until the transaction ends.
Best-in-Class Spare Parts Management for Business
With ever-evolving automotive market trends, the demand for spare parts will remain high for components and accessories. As a distributor, one needs to keep track of orders, optimize inventory and customer service, streamline operations and share information across multiple locations. It may not be tackled manually, given the chances of potential human error. This is why automotive OEMs require an intuitive vehicle spare parts catalog.
To help manufacturers subjugate these challenges, we developed a digital illustrated parts catalog. It was brought into the market realm with a vision to enable automobile organizations for the wide utilization of automated part management services.
Intellinet Systems has a copyright on this illustrated parts catalog. This software product consists of the latest technology to capture information about rear end parts diagrams of automobiles on digital files which are linked to the user database. The entire illustrated parts breakdown is created dynamically and linked to the existing information thus creating a connected environment among OEMs and dealers. Also, if any change occurs in this software, it will be updated automatically to all the connected channels.
NOTE: Intellinet provides illustrated parts catalog software solutions for automotive OEMs, equipment manufacturers and their networks only to overcome business challenges and grow mutually.
For more queries about the illustrated parts catalog, reach out to us for a free demo.
