Introducing The New Generation Warranty Management System With Latest Features
by Intellinet May 8, 2018
Warranty management is the warranty case handling method between suppliers, OEMs and consumers. This method usually includes the grievance, assessment, reportage and negotiating processes and, wherever applicable, remuneration of the products beneath scrutiny (usually supported a technical factor). Despite being long underestimated, the importance of warranty management for the corporate is finally acknowledged by far-sighted managers and administrators of OEMs and suppliers. Warranty Management System is a combine platform for OEMs and suppliers that provide accurate figure of analyses, trends, and reports.
Today standard procedure about warranty, transparency about policies and various other internal processes are not defined or if defined then there are chances of fraud and cheating that data can be altered. All this result in huge lose to the OEMs and suppliers. Also, customer data base and trust of users upon company is lost. Traditional warranty management and claim process is laborious and time taking. So, keeping all these things in mind Intellinet has prepared a warranty management system that will be very helpful for OEMs, suppliers and customers. Let’s have a look at the features of this WMS.
Features offered by Warranty Management System
WMS permits the standardization of warranty processes, higher communication between provider firms and OEMs and improve overall transparency. It functions as a bridge between the product supplier and OEMs. It permits mid-term value savings for overheads, in addition to approaching and compressing the load on workers. Warranty management system by Intellinet, facilitate larger potency and use of data, making it accessible to manufacturer and client at the same time. This facilitates reduction of process prices and therefore the elimination of unneeded wait time. Warranty management System increase transparency, so affording suppliers a stronger negotiating position. So, if anybody needs a simple, user friendly and long lasting interface within your organization, then Intellinet Warranty Management Softwareis one stop solution.
Intellinet Warranty Management System helps you in:
Analyzing warranty data to see root cause for problems
Manage partreturns and capture results on return components
Track and report on (No TroubleFound) problems.
Import claims from OEMs in numerousformats (Excel, CSV, XML, JSON)
Integrate with OEMs electronic part catalogue for efficient and timely communication of warranty data
Receive and forwardpictures, videos containing diagnostic data
Allow on-lineClaim entry by distributors and dealers
Benefits of Warranty Management System To OEMs and Suppliers:
OEMs and Suppliers can get several benefits by WMS:
Consumersatisfaction and retention will Increase
Expensiveand damaging recalls can be prevented
No delays in sharing essential warranty and diagnostic data
Intellinet provide effective and robust resolution with:
Easy integration with OEMs and ERP systems.
Support to businesses,to enhance communication among all stakeholders within the warranty
A cloud primarily based warranty system to decrease direct investment in software, hardware, and implementation services.