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Cost Estimation of Warranty Claims Through Intelli Warranty Management System

Intellinet Systems
5 min read

In an automotive industry, whenever any vehicle breakdown, the customer has to tow away the vehicle to Dealer location to get the vehicle fixed so that vehicle can be made to run back on the road again. If the vehicle is under warranty Dealer raises the warranty claim to Original Equipment Manufacturer and based on the details entered by Dealer in the Warranty claim, OEM gets an idea about the cost estimation of expenses made by dealer and based on these details, OEM can accept or reject the claim.

Warranty Claim Cost Estimation

When Dealer create and submit the claim to Original Equipment Manufacturer, they are not 100% sure whether the claim submitted will be accepted by Original Equipment Manufacturers or not. As different product has different warranty policy and as the time changes warranty policies and coverage changes, it is difficult for Dealers to make sure that the claim submitted by them will be accepted by Original Equipment Manufacturer. Also, Original Equipment Manufacturer cannot estimate in advance amount of the claim to be submitted by the Dealers and therefore OEM takes time in the investigation on the claim submitted by the Dealer. The time taken by Original Equipment Manufacturers may vary from claim to claim and if it extends, this will ultimately increase the claim settlement time.

In the current automotive market condition, both Dealers and Original Equipment Manufacturers put their efforts to work out on the solution of identifying cost estimation software available in automotive industry so that if Dealers and Original Equipment Manufacturers are able to identify the cost of the claims submitted by them in advance then it will be easy for both Dealers and OEMs to do their investigation and takes the decision on the claim. With Intelli cost estimating software for automotive industry, work of Original Equipment Manufacturers becomes easier and this reduces the overall life cycle of the claim. Intelli Warranty Claim Management software helps Dealers to provide the cost estimate of the claim to Original Equipment Manufacturer by submitting the pre-approval form to Original Equipment Manufacturer. Once Dealer send this cost estimate in the form of Pre approval request to Original Equipment Manufacturer, Original Equipment Manufacturer gets an idea about the actual claim which Dealers will submit once they will approve this pre approval request. Pre-approval request provides cost estimation to OEM and it is not the actual claim. Intelli Warranty Claim Management software works as cost estimating software for automotive industry and it provides benefits to Dealer in providing cost estimate to OEM and based on this, OEM will process the claim and the Dealer will create the actual claim.

This cost estimating software help Original Equipment Manufacturer to investigate the pre-approval request submitted by Dealers and if they approved this cost estimation provided by Dealers in the form of Pre approval request, it will be easy for any Dealers to create and submit the actual claim on behalf of Pre approval request. As Original Equipment Manufacturer has already accepted the cost estimation provided by Dealers in the form of Pre approval request, time taken by OEM to investigate the claim reduces drastically and therefore they can take that decision quickly on all such claims. If OEM thinks that the cost estimation submitted by Dealers is not correct and it needs correction, OEM can send back the request back to Dealers for required correction. Dealers will do the correction and send the same again to OEM for their approval.

By providing cost estimating software for automotive industry Intelli Warranty Claim Management software help Original Equipment Manufacturers to get the cost estimation of the tentative claim which may be submitted by them Dealer and with the investigation of submitted pre-approval request by Dealers, OEM can take fast action on the actual claim. This fast action results in quicker settlement of the claim which increases more collaboration between Dealers and Original Equipment Manufacturers.

For more information and details about Intelli Warranty Claim Management System and our other World class products, visit our website www.intellinetsystem.com. We assure you of the best in class products which will help you to grow your business.

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