Original Equipment Manufacturers keep on focusing on improving the after Sales Service which they provide to all dealers and to all the customers through Warranty Claim Management System. Their constant endeavor is to increase the level of satisfaction and exceed their expectations in terms of providing services to different dealers and customers not before making the sale but also after the sale as well. This commitment of Original Equipment Manufacturers helps in building a strong relationship of original equipment manufacturer with Dealers and with End customer and therefore increases the business of both Dealers and OEMs. This increase in business increases the revenue which helps in making a healthy balance sheet of original equipment manufacturers and of Dealers.
With increased pressure of providing better after Sales Service to be ahead of competitors, Original Equipment Manufacturers also face multiple challenges. One of the challenges which they are facing is better Warranty Claim management. By creating and submitting warranty claims using Warranty Claim Management software, Dealers notify to OEMs about the claims for the reimbursement of the expenses and other cost which they have incurred while providing the repair services on the product which is under warranty. Every dealer wants an early settlement of this reimbursement in terms of claim submitted through warranty Claim management software. Original Equipment Manufacturers always keep on looking for warranty Claim management system which should not only be easy to use for both dealers and Original Equipment Manufacturers but also should be able to help Original Equipment Manufacturers in early settlement of claims submitted by Dealers.
Intelli warranty management system has made the life of Original Equipment Manufacturers easy. With Intelli Warranty Management System, Original Equipment Manufacturers are able to manage multiple warranty claims in a very professional way. As it is an online web-based warranty Claim management system, it is easy for Dealers to access the Intelli warranty management system from anywhere and at any time as required by them and with interactive features and functionality available in Intelli WMS, Dealers find it more comfortable and user-friendly in using this Warranty Claim management system.
How Dealers can Create Claim Easily
Dealers business is to sell the products which are manufactured by Original Equipment Manufacturers and provide after sale services to end customers. If Dealers are not technology savvy they take the help of the web-based system and an original equipment manufacturers thus needs to take utmost care while selecting the online Warranty management system. Intelli Warranty management system with advanced technology assist dealers in using the warranty management system to create a claim with minimum of the data required from dealer. Dealers need not be technically sound to create any warranty claim and submit the same to Original Equipment Manufacturers. As dealers finds intelli warranty management system easy to create and submit the claim, it also provides the functionality to Dealers to easily track the claims submitted to Original Equipment Manufacturers using Intel warranty management system. With Intelli WMS, creating and submitting the warranty claims is not a tedious job for dealers and they find it easy to manage the claim.
With live tracking functionality, Intelli warranty management system acts as a tool to dealer with which they can track the status of the claims and then can contact the respective Service Manager or Original Equipment Manufacturers for early settlement of the claims. iWMS also provide functionality to dealer with which they can send their comments or remarks and can help OEMs to decide on the claim submitted thus it provides a two-way communication between dealer and OEM.
If warranty management system is too complicated, it will not be easy for both dealers and Original Equipment Manufacturers to use the system and the whole goal of providing better after sale service of original equipment manufacturer fails. Intel warranty management system is an online system which is available 24/7 to Dealers and they can access the system as per their availability.
For more information and details about Intelli Warranty Claim Management System and our other World class products, visit our website www.intellinetsystem.com. We assure you of the best in class products which will help you to grow your business.