How Knowledge Base Software (Intelli Wiki) Can Be A Game Changer For OEMs?
by Intellinet Jul 5, 2019
Today many OEMs are spending time and money on operational issues, but nobody is concerned about strategic development.
Imagine if a key employee with years of experience decides to work somewhere else? He/she takes their knowledge with them and for OEMs it’s not possible to replace them. As that employee leaves the organization, many things go with that employee. And those things are- their experience is lost, tactics to solve issues is lost, their project management skill is lost, the research conduct by them is also lost. And, whenever same issues or challenge arrives, OEMs need to make a start from very beginning. If we say it in simple words, to find a person with exact experience is impossible for the organization. So, what’s the solution to counter such problem?
The solution is –Intelli wiki. Using Intelli wiki help OEMs manage business and its various functions. Collecting all the knowledge from a person head is a tough thing, in such scenario Intelli wiki becomes a repository to store knowledge from all the employees and they can also contribute easily. The more knowledgeable your employees are, the better they will be able to perform their jobs, serve organization and hopefully making the organization more profitable.
This is knowledge base software prepared by Intellinet for OEMs. This software allows OEMs to capture all the knowledge of employees and store it in a safe repository. The benefit of this will be, whenever in future any employee will leave the organization, their knowledge will stay with the company. Also, current employees and future employees will be access this information to continue their work. If you are an OEM and searching for such software, then take a look at this check list before selecting one.
The perfect internal database software for automotive should have all these features:
Separate workspaces for people to work in teams.
Separate folders to store document like – PDFs, excel sheets, training guides, videos, and images, etc.
Strong search capabilities to quickly find required files and folders.
Secured path to store information and keep it safe from unauthorized people.
It’s difficult to find a tool with all the above-mentioned features, along with easy user interface. That’s why we came up with Intelli wiki.
Intelli wiki is a new-age knowledge base software that helps OEMs to collaborate, share, track and manage all knowledge at one place. Also, OEMs will be able to easily share and edit information about procedures, methodology, codes, company policies, and various other documents.
Here are some of the ways Intelli wiki is going to make OEMs working process amazing:
Real-time Collaboration: Multiple employees from different departments can collaborate to prepare a digital document in real-time. Through this way, project management will be fun for OEMs. Also, creating client facing material, sharing meeting agenda and most important sharing knowledge will be easy. And all the credits for all such tasks go to Intelli wiki. It makes the process of documentation and content creation quick and easy.
Organized Data: Smart workspaces are created around projects, teams, departments, and clients to keep OEMs data and information organized. Intelli wiki make it easy to ensure that the right person have access to the right documents at the right time.
Centralize System: Knowledge management software has a centralize system that automatically saves the images, documents files and digital content, that organization workers add, so that anyone can access and reuse them easily. This is a smart way to store data that can be accessed easily when needed.
Smart Search: Knowledge management software also have smart search feature, which allows anyone (from authorized person) to search documents from the centralize database. People can search their required asset using keyword, titles, descriptions, or tags. They can even search files according to its source.
Permission & Access: Intelli wiki is access based software it only allows those users to enter or edit content, those who have permission to access that. With features like password protection and file access restrictions, the knowledge management software keeps important information of OEMs safe and secure.
Knowledge base software enables OEMs to:
Add and edit business or product related information through an easy-to-use interface.
Easily transfer documents or file, from one department to another whenever needed.
Leverage all the created knowledge for internal reference or publish externally for customers.
Internal database software gives OEMs an interface for managing technical and non-technical data. Facility to easily post, edit and delete data, also new data can be only posted after review from a senior authority.
The knowledge base software module contains a number of fields that comes out-of-the-box. Those fields can be customized easily to meet organization’s needs.
OEMs: Enrich Your Organization Knowledge Base
files and documents according to their types and classification
knowledge from various streams and forums
direct knowledge contributions
OEMs can empower their dealers and field technicians to use this Intelli wiki portal if they are facing any difficulty to provide any information to end customers. Also, OEMs may allow end customers to search for content and rate the articles. Improve overall customer experience and facilitate better brand engagement with Intellinet internal database software.
Intelli wiki provides a common platform to field workers and experienced senior executives to collaborate with employees, share knowledge, ideas, store assets, and innovate together. The best part is that this knowledge is safely secured in centralize database and can be shared with anyone in organization whenever needed.
If you want to experience free demo of the software or have any query about the module, connect to experts at www.intellinetsystem.com