For the Products which are in Warranty, whenever dealers fix the issue on the product they need to create and submit the claims to Original Equipment Manufacturers no matter where the product’s inventory is which either may be is with Dealers or it has been sold to end customer. OEM once received the claim, start doing their investigation. This investigation at times may take few days and hence it delays in final decision taken by Original Equipment Manufacturers.
This time taken by OEM in doing their analysis on the claim submitted by Dealer increases if Original Equipment Manufacturer is on leave or due to some business case, they are not able to take action on submitted claim. This results in increase of overall life cycle of claim which is not appreciated by any Dealers. This delay also impacts the performance of Original Equipment Manufacturers. It could also happen that follow up between Dealers and Original Equipment Manufacturers takes longer time and this will also increase the time taken by OEM to settle the claim.
To avoid increase in life cycle of Warranty Claim, Intellinet has incorporated the functionality of “Pre-Approval Request” in Intelli Warranty Management System. With Pre-Approval Request functionality, it is easy for Dealers to take prior approval from Original Equipment Manufacturers and thus it helps in reducing the overall life cycle of claim. Structure of Pre-Approval request is same as Warranty claim and hence Dealer do not have to put any extra effort to understand this request and details required to submit the request.
How Pre-Approval of Claims helps Dealers and Original Equipment Manufacturers:
Pre-Approval Request concept is an advanced functionality which helps Dealers and Original Equipment Manufacturers in faster and quick settlement of the claims. This functionality incorporated by Intelli Warranty Management System also benefit in reducing the investigation time taken by OEM while taking the decision on the warranty claims submitted by Dealers. This faster and quick claim settlement assists in better coordination between Dealers and Original Equipment Manufacturers.
For more information and details about Intelli Warranty Management System and our other World class products, visit our website www.intellinetsystem.com. We assure you of the best in class products which will help you to grow your business.