Chatting on the internet has emerged as one of the most common ways of communication amongst the people. So, why not use it to leverage your business?
However, hiring personalized sales representatives for chatting with your customers over website and company’s social media page will increase the cost. The best way is to deploy Intelli ChatBot, which will not increase your cost as well as will allow you to connect your prospects personally.
Today, it is the era of Artificial Intelligence and to maintain a competitive edge, business needs to move with technology. ChatBot uses artificial intelligence for interacting with the customers in order to provide them with best possible solutions.
ChatBot plays the role of personalized sales representative and chats with your customers considering their requirements. It takes your customers through the products and allows them to customize the product in accordance with their needs. Intelli ChatBot offers multiple unique features which serve a long way in turning prospects into customers. Below listed are the unique features of ChatBot, have a look and know it yourself.
Unique Features of ChatBot
24*7 Support to Customers
Intelli ChatBot allows businesses to assist their customers as and when they need. ChatBot is functional 24*7 and 365 days in a year without any extra cost. This makes you available to customers every time they need your support.
Voice and Video Messages
Not only text messages, ChatBot also provide the facility for voice and video messages. To make the chat more personalized, we offer this facility which allows you to send voice and video message to your customer as well as receive the same from your customer.
ChatBot also maintains your chat history with the customers, so you can view your chat with any specific customer at any point of time. It further helps the business to do analysis of customer’s interest, demand etc. which helps in growth and development of business.
Get Details of Your Prospect
Getting details of your prospect is really important for taking the sales process further. ChatBot not only takes your prospect through the products but also collect their important details such as name, e-mail address, phone number etc. This further helps you to reach your customer.
Request Quote for a Specific Product
This software takes your customer through different models as well as series of products and allows them to place request for the quote after customizing their requirements. Yes, they can include and exclude the features, accessory etc. they want and can know the final cost of the product.
Responsive to Different Devices
ChatBot works on multiple devices i.e. mobile, tablet and web. No matter, through which platform customer is exploring your website, they can easily chat and enquire details about the product in which they are interested.